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The myStaffingPro® support team really cares!
  Applicant Support

Your applicant support is outstanding.
(Applicant)

myStaffingPro® is dedicated to service that exceeds our client’s expectations. We understand that your applicant’s experience with the online application process is important to your company. That’s why we support your applicants throughout the online application.

myStaffingPro Support

  • Phone Support - Applicants can contact our experienced Customer Service Representatives toll free for any questions pertaining to their online application.

  • Email Support- The applicant can email their question directly to the Customer Service Representatives. All applicant emails are addressed by our Customer Service Representative within 48 hours of receipt.

  • Live Chat - Applicants can select the Live Chat button to receive immediate online assistance with their application.

  • Support Code - Each applicant screen is assigned a support code in case the applicant may have any questions. When the applicant calls in, the Customer Service Representative utilizes the support code to easily pull the applicant’s information and determine where there may be an issue that needs attention. More often than not, the applicant is experiencing difficulty with navigating the internet, pop-up blockers, old browsers, etc.

  • Client Information - myStaffingPro Customer Service Representatives will assist your applicants throughout the online application. If an applicant has a question we are not equipped to answer we will convey your desired method for contact, whether a phone call, email, or no contact preferred.

 

myStaffingPro® Statistics
99.995% Uptime
31,000 Users
493 Active Clients
9,500,000
Applicants
14,010,000
Applications
16.7%
Annual Applicant Increase
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