Ongoing Support

Uphold your employment brand and drive productivity with our unmatched applicant and user support.

Support

Applicants benefit from:

  • Immediate technical support via live chat or phone.
  • Timely responses through email communication.
  • Guided assistance through a self-help wizard.

User support includes:

  • Free Web-based training sessions.
  • Recorded training sessions available on demand.
  • Dedicated support resource for immediate assistance.
  • 24/7 access to our vast help database.
  • Community resource center with FAQ, tips, tricks, and the opportunity to ask an expert.
  • Information and training on new feature updates.
  • Live chat support with one of our experienced representatives.